GDPR/Privacy Statement

Introduction

The website valsoya.no is owned and operated by Valsøytunet (Valsøya Fjordcamping) with organization no. 976 095 189, Valsøyvegen 1, 6687 Valsøyfjord.

The website valsoya.no gives you the opportunity to view information about our products as well as book accommodation over the internet. When you access and use our website, you agree to the terms and conditions and this privacy policy.

About our privacy policy
Valsøytunet (Valsøya Fjordcamping) takes your privacy seriously. We are concerned that you should have trust in us and how we process your personal data. In this privacy policy, we explain why we collect information about you, how we use this information and how we take your privacy into account. Personal data is information and assessments that can be linked to an identifiable individual. This can be name, address, telephone number, e-mail address, IP address and shopping history.

All processing of personal data, such as collection, registration, storage and disclosure, is subject to special rules, including in the Personal Data Act. Valsøytunet (Valsøya Fjordcamping) is responsible for processing in accordance with Norwegian law. The Norwegian Data Protection Authority supervises that the law is complied with.

By using our services offered via valsoya.no, you consent to us collecting and using your personal data as stated in the agreement between you and us. Our basis for processing your information has been approved by you.

Your data is secure and is only used by us for what we state in this declaration. If you have any questions about your personal data, you can contact us at any time at epost@valsoya.no

The websites of Valsøytunet (Valsøya Fjordcamping)

Our website valsoya.no provides you with information about us and our services. It also gives you an overview of our offers, opening times and the option to order and reserve these online.

When you access and use the website, we may collect information about you in accordance with this declaration. You do not need to create an account with us, but you must provide your name, valid e-mail address and your mobile number (+47).

What information do we collect?

In order to deliver the best possible services to you, we collect various types of information, including personal data about you. Below is an overview of how we typically collect personal data and what information this is. We do not collect sensitive personal data.

Cookies and other content stored locally; Cookies are small text files that are placed on your computer when you download a website, such as hoytlavt.no/valsoya. When you use our services, cookies and other data are stored which can later be read by us.

On the website valsoya.no we use cookies. You can read more about the use of cookies in a section further down the page.

Information we obtain through use of our services; When you use our services, we record information about which services you use and how you use them. We collect, among other things, information about:

Use of the services/purchases: We record information about your use of the services or purchases you make, such as which pages you are on, when you are on the pages, which functions you have used on the pages and what you have shopped for.

Information about location: If you accept in your browser that we learn your geographical location, we use this to provide you with information that is adapted to your geographical area. We record where you shop through data from purchases you make.

How does Valsøytunet (Valsøya Fjordcamping) use the information:

Valsøytunet (Valsøya Fjordcamping) AS uses the information you have registered yourself, and information that arises through purchases, so that we can deliver the goods and services you have purchased from usValsøytunet (Valsøya Fjordcamping) AS uses the information to provide you with offers, communication, surveys and important messages in line with what you have purchased/reserved/ordered and the consents you have given or according to the legitimate interest we have. We analyze your purchase history to provide you with relevant offers.

Valsøytunet (Valsøya Fjordcamping) AS uses purchase history and movement history to analyze trends and response to campaigns, and to optimize the assortment and operation of our site, our websites, and online booking. No personally identifiable information is then used.

3rd party

In some cases, data processors (subcontractors) are used who process data on our behalf. In such cases, data processor agreements have been entered into which set the framework for how the data processor shall process the personal data on our behalf. We have data processors within hosting, operation, system suppliers (eg customer inquiry system, SMS and e-mail sending system).

In the main, the processing of personal data about you takes place within the EU/EEA area. In cases where a data processor is used which is established outside this area, the data processor has provided sufficient guarantees for the processing of the personal data.

Valsøytunet (Valsøya Fjordcamping) AS, may in certain cases, regulated by legislation, also disclose information to the authorities

Contact information you give us yourself

When you register with us, you must provide your name, mobile number and valid e-mail address. The information is stored by us.

Use of information

We use personal data about you for the following purposes.

To deliver our services

We use personal data to deliver our services to you. For example, we need personal information so that you can pay for services and receive a receipt/confirmation. We also use personal data to ensure the best possible user experience for you, including by adapting the display of the content to your screen/device and ensuring the fastest possible loading of the pages.

To customize the services and to provide you with recommendations and relevant marketing

We want to provide you with recommendations, product information and service adaptations that are as relevant as possible to you. This will both be given on the basis of your own behaviour, e.g. on the basis of which products you have bought, advertisements you have clicked on, or articles you have read, and on the basis of the behavior of other users with similar usage patterns to you.

To improve digital communication and advertising

We use your personal data to improve our advertising. By creating a profile with us, you accept targeted advertising through digital advertisements on external websites and targeted advertising through social media where your personal data will be used to purchase such advertising.

To prepare statistics and understand market trends

We prepare statistics and map market trends. We do this in order to be able to improve and further develop our product offerings and services. We do this with anonymous information, without us knowing that the information is linked specifically to you.

To prevent misuse of our services

We use personal data and analyzes to prevent misuse of our services. Abuse can be attempts to log into other people's accounts, attempts at fraud, "spamming", incitement, harassment and other actions prohibited by Norwegian law.

Automatic assessments

Through analysis of your purchases, an automatic categorization of you as a customer can be derived.

About the sharing of personal data

In principle, we do not share personal data with third parties. The exception applies to partners associated with the services, including payment solutions and if we use Posten and Bring. These need certain information in order to deliver services to us or to you, e.g. for shipping and payment. We will also be able to disclose information in individual cases required by law or by public authority.

Collaboration partners:

Campaign monitor and Mailchimp

Used to register, send out and analyze newsletters.

VIPPS

Payment solution that is used if you make a purchase if, for example, we are not present at the site

Google

Used to analyze behavior and trading process.

Your rights

You can influence which personal data we will have about you and how we will use this by contacting us at epost@valsoya.no

You can also contact us if you want access to which of your personal data we have stored.

If you discover errors in the information we have about you, these can be changed by contacting us so that we can correct this.

You can contact us at any time if you wish to delete your stored information.

If we update or change this privacy policy, we will make you aware of the changes.

Contact information

If you have any questions about this privacy policy or about our use of personal data, please contact us. Our contact information is:

Mail:

Valsøytunet (Valsøya Fjordcamping) AS

Valsøyvegen 1, 6687 Valsøyfjord

Email: epost@valsoya.no

Overview of cookies at hoytlavt.no/valsoya:

Google Analytics

Processed by: Valsøytunet (Valsøya Fjordcamping), Valsøytunet (Valsøya Fjordcamping)'s partners and external suppliers

Used in Google Analytics to record and analyze visitor statistics on our websites. The information stored in Google Analytics does not contain identifiable personal data, but aggregated statistics about the users' movements and behavior on the websites. We use this information to understand how visitors experience the website and to improve and further develop our information and product offer.

Facebook Pixel (see Facebook's cookie policy)

Handled by: Valsøytunet (Valsøya Fjordcamping) AS and Valsøytunet (Valsøya Fjordcamping) AS's partners

We use the Facebook Conversion Tracking Pixel to track and improve our marketing campaigns on Facebook.

Collaboration partners:

Campaign monitor & Mailchimp

Used to register, send out and analyze newsletters. See your own declaration here.

Vipps

Payment solution that is used if you make a purchase via the booking solution

Google

Used to analyze behavior and trading process, as well as for advertising. Google Tag Manager is used to organize and manage scripts that run on our websites.

You can turn off cookies

If you do not want to accept the use of cookies, you can make adjustments in the settings of your browser, so that it automatically rejects cookies or to inform you every time a website wants to save a cookie. Please note that valsoya.no will not function optimally if you choose to turn off cookies.

You can delete cookies

In the menu of your browser, you can delete cookies that have been stored on your computer. Even if you delete cookies, they can be created again when you visit valsoya.no again on a later occasion. Please also note that the procedure for deleting cookies is different depending on which browser you use.

If you want more information about, and deletion of, internet capsules, you can read more at nettvett.no

Consent to the use of cookies

By using valsoya.no, you accept that we use cookies.